Operational Review

Future Food undertakes customised operational reviews to deliver a range of food and beverage solutions for optimizing sales performance. Our consulting process assesses the current operations against best practice standards of an equivalent operator within its category and evaluates against current and emerging industry trends.

Sales maximisation opportunities are reported through evaluating and analysing:

• Brand awareness and impact
• Signage, ticketing, menu boards, POS and communication strengths
• Product presentation and quality
• Counter presentation, configuration and flow
• Visual merchandising
• Promotional and seasonal campaign opportunities
• Menu structure - pricing, profit margins, food costs, day part coverage to maximise turnover
• Customer service
• Environmental hygiene, food safety and food handling

Our aim is to systematically identify performance gaps for each component and provide practical recommendations for implementation. Observing the operation over multiple visits, Future Food's findings are compiled within a report, supported by photographic evidence and a prioritized actions checklist for implementation.

An operational review is an important element in the retail cycle to provide fresh, innovative ideas, to generate business growth and create opportunities to increase revenue and maximize sales.